This Cookie Policy explains how TOOLKEN SOLUÇÕES DIGITAIS INOVA SIMPLES (I.S.), CNPJ 66.812.018/0001-04 ("Toolken," "we," "us," or "our"), uses cookies and similar technologies on the website at toolken.ai and the application at app.toolken.ai (the "Service"). It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to the site's operators. We also use similar technologies such as local storage, pixels, and software development kits (SDKs), which we refer to collectively as "cookies" in this Policy.
2. Why we use cookies
- keep you signed in and maintain the security of your session (essential);
- remember your preferences and settings (essential / functional);
- understand how the Service is used so we can measure and improve it (analytics).
3. Categories of cookies we use
- Strictly necessary / essential cookies: required for the Service to function, including authentication and security, and to record your cookie choice. These cannot be switched off and do not require consent.
- Analytics / performance cookies: these help us understand usage and where to improve. They are non-essential and, where required by law (for example, for EU/EEA visitors), are used only with your consent on our marketing site.
We do not use advertising or cross-site tracking cookies.
4. Cookies and trackers we use
| Cookie / tracker | Purpose | Category | Consent (EU/EEA)? |
|---|---|---|---|
hc_session | Keeps you signed in; secures your session | Strictly necessary | No |
sidebar_state | Remembers your dashboard layout preference | Functional | No |
tk_consent | Stores your cookie-consent choice | Strictly necessary | No |
PostHog (ph_*) | Product analytics and funnels (no advertising, no session replay) | Analytics | Yes |
We do not use Google Analytics, Microsoft Clarity, Plausible, advertising/cross-site tracking, or PostHog session replay. The application also loads Sentry for error monitoring (diagnostics, not analytics). See our Privacy Policy for the providers that process data on our behalf.
5. Legal basis and consent
For strictly necessary cookies, our legal basis is our legitimate interest in operating a secure and functional Service (LGPD Art. 7, IX; GDPR Art. 6(1)(f)).
For non-essential (analytics) cookies:
- On our marketing site (toolken.ai), where required by applicable law, we rely on your consent (LGPD Art. 7, I; GDPR Art. 6(1)(a)), collected through our cookie banner. Before you choose, we run privacy-preserving, cookieless measurement only; no analytics cookie is set until you accept.
- In the authenticated application (app.toolken.ai), first-party product analytics is operated under the Terms you accept at sign-up and our legitimate interest in improving the Service. We never collect prompt/response content or sell data.
You may give or withdraw consent at any time (see Section 6).
6. Managing and disabling cookies
- Cookie banner: on the marketing site, use it to accept or reject non-essential cookies.
- Cookie preferences: use the button below to change or withdraw your choice at any time.
- Browser settings: most browsers let you block or delete cookies. Blocking essential cookies may prevent the Service from functioning (for example, you may not be able to stay signed in).
7. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT, our Service does not currently respond to DNT signals. We will update this Policy if that changes.
8. Changes to this Policy
We may update this Cookie Policy from time to time. If we make material changes, we will post the updated Policy with a new "Last updated" date and, where required, ask for renewed consent.
9. Contact
Questions about this Cookie Policy can be sent to:
TOOLKEN SOLUÇÕES DIGITAIS INOVA SIMPLES (I.S.)
Email: [email protected]
Website: https://toolken.ai